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How to disable Respondent (OTP) role for a user. (MSS)
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How to remove or archive a user. (MSS)
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How to Login as Respondent via OTP. (MSS)
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How to capture Qualifications. (MSS)
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How to capture Class of Business Training (COB). (MSS)
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How to Capture Regulatory Examinations. (MSS)
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HIGS help guide
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How often must I send out Character Declarations to my Staff Members? (MSS)
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How to complete Attestations (MSS)
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How to view/sign a document. (MSS)
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How to view, print, save or sign a document as a Respondent (OTP login) (MSS)
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Not receiving OTP. (MSS)
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What is the difference between a DOFA and a LFAD? (MSS)
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Why is it important to capture a Staff Member’s DOFAs and Credentials (i.e. Qualifications, Class of Business Training, Regulatory Examinations, etc.)? (MSS)
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Why is no information being displayed for the Staff Member on the F&P Status > FSP Overview page? (MSS)







