Please make sure that your name is displayed on the document page as below.
And not system public below.
To resolve this, please try the below options.
Option 1:
Press the Control-Shift-R keys simultaneously on your current page. This will perform a hard refresh of the page and clear any cached data.
Alternatively, you can clear your browser history, including cache and cookies, to ensure a fresh start.
Option 2:
Open your web browser (Google Chrome or Microsoft Edge).
Open a new incognito window by pressing the keyboard shortcut Ctrl-Shift-N (Windows) or Command-Shift-N (Mac) in Google Chrome.
Right-click on the "Access Documents" link and select "Copy Hyperlink" or "Copy Link Address" from the context menu.
Paste the copied hyperlink into the address bar of the incognito window.
By following these options, you can try to resolve any issues related to displaying your name correctly on the document page or accessing the document in a clean browser session. However, please note that the success of these options may depend on the specific circumstances and technical aspects of the document page and your web browser.
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